Virtual Family Time
Virtual Family Time lets you spend time with your child online using Zoom if you cannot meet in person or want extra contact between in‑person sessions. You don’t need to be tech‑savvy — Buzz provides full instructions, troubleshooting help, and can even offer a trial session first to make it easy.
Who it's for
Virtual Family Time can be used:
- When visiting in person isn’t possible or practical.
- For older children or young people after a period apart.
- Alongside in‑person sessions when the non‑resident parent lives far away.
It works for both supported and supervised Family Time.
How we keep it safe
Buzz locks the Zoom meeting after everyone has joined and configures the chat so participants can only message the host. If any safeguarding concerns arise, the host can place someone in the waiting room or end the call.
When it's available
Virtual Family Time is scheduled:
- Monday–Friday: 9 am–6 pm
- Saturdays: 9 am–2 pm
Pricing guide
(Normally the non‑resident parent pays unless otherwise agreed.)
For Supported Virtual Family Time
- Single session: £21 + £63 admin fee
- 6 sessions: £119.70 + £63 admin fee (5% discount)
- 12 sessions: £226.80 + £63 admin fee (10% discount)
- Additional reports: from £40
For Supervised Virtual Family Time
- Single session: £68.25 + £63 admin fee
- 3 sessions: £194.51 + £63 admin fee (5% discount)
- 6 sessions: £368.55 + £63 admin fee (10% discount)